Showing posts with label customer review. Show all posts
Showing posts with label customer review. Show all posts

Friday, May 30, 2014

Reviews - Nadia & Family

Koh Panyee Fishing VIllage, Phang Nga Bay Thailand
Koh Panyee Village
"Hi Francesco

Just wanted to drop you a note to say thank you to you and the team for our wonderful trip last Monday. Bee and our driver (sorry I have forgotten his name) looked after us really well.

The kids were entranced with the long boat - it's the longest I have ever seen my 2 year old sit still! The canoeing was a fantastic recommendation and the food at the floating village was lovely.

It was a perfect way to celebrate my husbands birthday, he was over the moon.

Thanks so much for making it all so easy.

Best wishes,

Tuesday, May 27, 2014

Reviews - The Hooge Family

Private Phang Nga & James Bond Island Tour
Private James Bond Island Tour

Just wanted to say Thank You for all of your help in arranging a wonderful trip to Phuket!  We had an Amazing time and we were so impressed with all of the tours that we took! 
Please Thank Bee and Tee and everyone else who helped to make our first trip to Thailand so memorable!  We will be recommending Easy Day Thailand to all of our friends who are heading there.
Private Phuket Island Hopping Cruise on board MV Sai Mai
Private Phuket Island Hopping Cruise

Thanks Again!
The Hooge Family

Monday, May 26, 2014

Reviews - Frank from Germany

Dear Sarina,

after a few days back in Germany, I want to thank you for two wonderful trips.
We had a really great time and some unique impressions.

Kind regards

Talang Road, Phuket Town
Talang Road, Phuket Town

Talang Road Walking Street, Phuket Thailand
Talang Road Walking Street

Thursday, December 5, 2013

Reviews - Andy and Jules bartush - honeymoon


Thank you so much for helping set up the wonderful Honeymoon in Thailand for my wife Jules and I. We had an amazing time and enjoyed being able to sit back and have the logistics figured out for us! The Phang Nga Bay tour was wonderful and our guide Bee was great! The Allano was also a spectacular hotel in Patong and the owner there was simply perfect! They had amazing customer service. Despite the muddy conditions/construction there we had an amazing time!

Jules is CC'd here on this email and she will be getting in contact with you because her parents will be traveling through Thailand in I believe a few weeks and would like to work with you in setting up some transfers, hotel bookings and maybe a tour.

I hope you have a wonderful day and thanks again!

We will definitely be in contact again on our next trip!

Andy Bartush

Sunday, October 13, 2013

Reviews - Chris from Australia


Just a very brief note to express, once again, our gratitude for the tours and activities that you and Tee arranged for our recent trip to Phuket with the kids.

Both the Kerr’s and our family thoroughly enjoyed ourselves.  The kids loved Tee (I think both Karen and Liz did as well), his friendly out going personality typifies what we expect each and every time we contact you for help.  Tee really made our ½ day island tour very special by taking the time to explain to us, amongst all of the activities we did that day, the significance, intricacies and lifestyle of the Monks at Wat Chalong, then topped off the experience by having us make an offering and to getting blessed by a Monk.  The kids are still talking about it.  He put up with a lot that day (and the previous day when we had to reschedule due to the kids getting ill), especially being able to find the Phong Phang Seafood restaurant from my poor description of how to get there!

The over night stay at the P.P. Erawan Palms Resort was the highlight of the trip for us.  The accommodation, ferry trip on the Royal Jet Cruiser, pick up and return to Katathani was brilliant.  Tee spent a lot of time arranging this trip (not sure whether he did this direct or via yourselves) and we will be eternally grateful for his efforts.

Our diving day to Racha Yai didn’t quite go to plan (no one can control the weather) however Riccardo and crew did a fantastic job of getting Karen and the kids comfortable, and getting Peter and myself in the water.  I’ll never want to dive Thailand again unless it’s on MV Sai Mai……what a great vessel.  Seriously, Riccardo really looked after the needs of those who were suffering from sea sickness whilst trying to get a couple of decent dives in.

Lastly our night at FantaSea was a great night.  The kids loved it.  The Mums loved it!  I’m afraid I’ve done it again, forgotten the name of the driver, but he was a delight, a very funny and entertaining man.

We will of course have absolutely no hesitation in recommending your services to any of our friends or colleagues travelling to Thailand.

Anyway, thanks again, all of you have helped us have a brilliant holiday.


Thursday, September 26, 2013

Reviews - Steve I.

"Hi everyone at Easy Day Thailand, 

had some great trips with you guys,Tee and driver really looked after us and Franco thanks also for helping with the booking process it was all done we ease,  we will recommend your company highly to our friends or anyone interested in going over you way.

Thanks Steve I.

(Franco could have done with your team in Roma when we were there.)"

Saturday, July 20, 2013

Reviews - Catherine K.N.

Catherine and Family enjoyed several tours and transfer services with us. The review below was posted on TripAdvisor earlier this month.

"After reading all the great reviews, I booked all our tours through Francesco. The private tour of Phang Nga was fabulous and Tee was great about being flexible for a large group. It was a relief to be able to arrange all the transports between hotels, and even dental appointments and I can always guarantee to be picked up in a comfortable van. Their drivers were always on time and made me feel safe (I've been in other rides where the drivers drove wildly and rides were very bumpy). The only tour I didn't arrange through Easy Day was the Phi Phi island tour which I arranged at the last minute out of our hotel in Krabi. First, we we picked up in a tuk-tuk, then 10 minutes into the speedboat ride, I understood why Francesco recommended the luxury cruiser option. The speedboat ride out was so bumpy that an elderly woman hurt her back and was in deep pain through the whole trip. All the women were feeling quite sick after the 45 minute ride out which seemed to take a lot longer. Next time, I'll take Francesco's advice and pay the extra for the luxury cruiser. Also, talking to other tourists, it seems that nobody else had been told about the Kapong River tubing which we quite enjoyed. Thanks for helping to make our vacation not only more luxurious, but so much easier."

...and few days later we received this email:

"Thank you, when we return to Thailand, I'll definitely be contacting you guys again.  

I'll be recommending you to all my friends in Norway.  What distinguishes a good service organization from the bad is not that they necessarily have everything go perfectly, but it's how you handle the situation.  I'm very satisfied with all the services we've received from you and you are a top notch service provider.  

Thank you again"

More on tours in Thailand at

Tuesday, July 16, 2013

Reviews - Miriam Y.

Miriam & Zi enjoyed their White Water Rafting, Phi Phi ISlands Speedboat tours and Phuket Fantasea Show:

"Dear Pornsri,

Thank you for your follow up. We enjoyed our tours enormously and are extremely thankful to have chosen Easy Day Thailand! It was a lot of fun and Phuket was beautiful to experience. I would also like to extend my gratitude and appreciation to Francesco who was not only very hospitable and helpful but went to great lengths to help re-organise our tour dates at such short notice.

Thank you so much again, and I will leave a positive review on Trip Advisor soon"

Bamboo & Mosquito Islands - Phi Phi Archipelago
Bamboo Island with Mosquito Island in the background
More on tours in Thailand at

Monday, June 24, 2013

Reviews - Erin M.

Erin & Stephen enjoyed their Racha Yai Island Day Trip and some private hotel transfers:

"Hi Francesco,

Thanks for organising everything for us for our recent trip, we loved the snorkelling and the transfers were very comfortable! it rained a bit too much though!! haha

As previously mentioned, we are getting married in Thailand next yr, in Khao Lak, and will be putting our invites together shortly to send out to our guests.

I have been really happy with the service you have provided me with, and was wondering if you would offer a competitive rate for transfers so that I can recommend your company on my wedding invites?

Return trips and 1-way from Airport - Khao Lak.

I am expecting 50-60 people to attend, and if you were to offer the most competitive price, I would only recommend your company.

Look forward to hearing back from you Francesco :)"

Crystal clear water and nice coral reef at Racha Yai Island 

Thursday, May 2, 2013

Reviews - Liz C.

Liz joined our Phi Phi Premium Tour and Easy Day's Private Phang Nga Bay Sightseeing Tour

"Hi Pornsri,

My friends and I had a wonderful time in Phuket. Thanks for all the help! I'd like to especially thank Ingo and Francesco. They were very patient with all our questions and requests.

I left a very good review on Trip Advisor, too.

I hope to visit Phuket again! I'd definitely recommend you to my friends. :)


James Bond Island - part of Easy Day Thailand Private Sightseeing Tour
James Bond Island

Wednesday, May 1, 2013

Reviews - Susan & Danny

Susan & Danny review About Easy Days Private Phang Nga Sightseeing Tour  
"Hi Francesco! 

Just wanted to let you know that we had an amazing time yesterday with T! When we get back to Toronto in about a week, I will write a thorough review. T is an amazing guide and felt more like a friend! We had a blast with him! Also, the lunch was definitely one of the best meals we've had in Thailand! Couldn't have asked for a better day! 

Thanks again so much! Please give our thanks to T as well! :) 


Tuesday, April 16, 2013

Reviews - Mark & Richard on board MV Sai Mai

"Dear Paul
Just to say that Richard and I had a great trip on the MV Sai Mai. We thought that Khun Nok was excellent, and great company. Diving was great. The food was really good and the crew were great as well.

Also Andre (?spelling) at the Meridien Karon beach was really helpful when I did the refresher.

Many thanks


Wednesday, April 10, 2013

Reviews - Henri, Anneke and kids

 Henri, Anneke and the kids had a great time on Easy Days Private Phang Nga Sightseeing Tour 

James Bond Island - Must see place when visiting Phang Nga Bay (Images by Adriano Trapani)
James Bond Island - Phang Nga Bay

"Hi Francesco, hi Diego,

We just wanted to tell you that we thoroughly enjoyed our family trip to Phang Nga yesterday. I will certainly put a review on your website and make a recommendation to the owner of the house. What we really liked was that we had our own transport, our own guide and own water transport. Indeed we could completely make our own planning. Tii was very helpful (and sometimes too worried) but he realised we were a quiet and not so demanding family. We like to take things in the easy way and do not ask a lot of questions. We are glad we did not take any of the busy tourist trips. Sitting in a bus or boat and waiting for each other is nothing for us.

Thank you again. Oh, Francesco, Cape Panwa is not the same as Panwa Beach, Tii was a bit later due to that.... No worries.

Wish you well, kind regards,
Henri, Anneke and kids"

Friday, April 5, 2013

Reviews - Conny A.

Conny and her friends visited Phang Nga Bay with our Private Phang Nga Sightseeing Tour.

"Hello :-)

Thank you for sending the Best guide :-) we had a wonderful time today. Are a bit tired now after All the impressions but wouldn't have been without them. Looking forward to join your Company again the Day after tomorrow.

Kind regards


James Bond Island - Phang Nga Bay
James Bond Island- Phang Nga Bay

Thursday, April 4, 2013

Reviews - Dendy

Big Buddha Phuket
Big Buddha

Brief and nice review from Easy Day Customers who enjoyed a Private Phuket Island Sightseeing Tour including a visit at:
  • Phukets famous Big Buddha 
  • Shopping at Phuket Night Market.

"We had a great time yesterday. Thank Eak again for us. Hope to see u again when we visit Phuket the next time"

Friday, March 29, 2013

Reviews - Jen M.

"Hi Fancesco!

Just a quick note to say thank you once more for all you did to make Eric and my trip to Thailand so enjoyable and worry-free.  We loved and appreciated all of the tips and upgrades you suggested.  We want you to know that we really do think you are fantastic at your job!!  Easy Day Thailand is lucky to have you on their staff.:)

All the best to you and the entire EDT gang!:)

Jen M"

Tuesday, March 19, 2013

Reviews - Kelvin & Carol G.

"Dear Ponsri,

Thanks for your email, and just a brief note to thank you and your staff for everything during our recent trip to Phuket. I have to say it was a pleasure dealing with Easy day, from our original email enquiry and suggested tours by Francesco to being met at the airport by our great guide Tee, everything went smoothly and we had a great time. Please pass on our thanks to Tee who was brilliant and became more of a friend than a guide during our trip.

Once again thanks for everything, we will comment on trip advisor and will have no hesitation in recommending Easy Day to our friends.


Kelvin & Carol G."

Thursday, March 14, 2013

Reviews - Lola A.

Phi Phi Premium Tour
Happy Customers enjoyed a day at Phi Phi Island with
our Phi Phi Premium Tour

"Bonjour Francesco,

Merci beaucoup pour l'excursion d'aujourd'hui! C'était vraiment génial! Nous avons été traitées comme des princesses, on est ravies!

Salutations a Diego de ma maman et moi ;-)

Bonne continuation!

Lola A. - Switzerland"

Sunday, March 10, 2013

Reviews - Jen & Eric

"Dear Sri ~

My husband and I thoroughly enjoyed all of the excursions and transfers that we booked through you guys!  A fantastic operation that you all are running in Phuket!:)

I will forward your Trip Advisor info on to my husband, as he is our official "review writer" (he's written so many reviews on Yelp, that he's like Yelp Elite or something;p).  I know he planned on writing a rave review for you, but a nasty Flu bug has slowed him down this past week and a half, so it may take him a little while to complete the writing (he now has a lot of work to catch up on).

Thank you all for everything!!  Easy Day Thailand made our first trip to the country, one of the best trips we have ever taken in our lives!  Within a week, Eric and I knew that Thailand was a country we would LOVE to come back to and so much of that had to do with our outstanding experiences thanks to the efforts of the Easy Day Thailand staff.  Thank you, thank you, thank you!  Or I guess I should really say, "Khup Kun Kah!!":D

All the best!:)

Jen M."

Monday, March 4, 2013

Reviews - Gemma

Visit at James Bond Island with Easy Day Thailands Phang Nga Tour
James Bond Island
"Hi Sri,

Thank you for the email!

We had an amazing holiday in Thailand, made all the more special by your company of lovely people!!!

Every member of my family commented on how well the tours were organised and run. Especially the 2 guides we had take us!!!

We would like to highly praise both, T & U!!!! T took us on the Phang Nga Bay James Bond Island day, he was fantastic, funny, friendly & helpful!!! He really helped to make our day special.
Especially wonderful as he was going into hospital the next day. Please could you let us know how he is doing? Please send on our best wishes to him & thank him again!!!
U was our guide for the Phi Phi Islands day, again he made our day extra special, we couldn't have asked for better. A lovely man!
Both guides helped to give us some very special memories to take home!!! A credit to Thailand!!!

The Phi Phi tour ended our holiday on a wonderful note, we felt cared for & very special!!!

We did actually recommend you to an Australian couple while we were still in Phuket. I gave them all your details & told them to mention my name if they wanted to do the Phi Phi tour. I don't know if they did as we flew home the next day???
I will definitely recommend you to anyone i know going to Phuket!!!

Thank you all so much for a very special holiday!!!!
Please thank everyone involved.....

Gemma "