Showing posts with label customer review. Show all posts
Showing posts with label customer review. Show all posts

Wednesday, November 30, 2011

Comments & Reviews - Weng We

Comment from a customer that enjoyed our Half Day Phuket Island Private Tours

Dear Francesco,

Thank you so much for your reply! I really appreciate fantastic customer service! I really did enjoy our trip but a shame it was so short!

I really do appreciate the offer. The lunch was 1300 Baht but the food was lovely! We left Phuket yesterday morning as it was our mini honeymoon and we have to get back to Amsterdam tonight.

However, thank you so much for your hospitality, fantastic service and fitting us in in such short notice! I will be leaving positive comment on your Facebook wall!

Kindest regards,

Weng Yee

Comments & Reviews - Pampa

Comment from a customer that enjoyed our Half Day Phuket Island Private Tours

Dear Diego,

Sorry, I am little late to communicate. Coming back home, had been occupied with Meghna's Holiday work and other immediate works.

We r fine here. Hope all of u r fine there too. It was a great trip which we loved and enjoyed more than 100%. Thailand indeed a beautiful place but we thank u whole heartedly for such good arrangements.

I have started working with the pics. As soon as it'll be done, I'll send u the link.

U must be very busy now as pick season is coming. Have great business always. Our best wishes for your success.

Bye.
--
Pampa
Shakuntala Park, Kolkata


Tuesday, November 29, 2011

Comments & Reviews - Donna

To: Easy Day Thailand info@easydaythailand.com

Just wanted to say thank you for all your help whilst we were in Thailand, I will recommend your company to friends! Great service!

Thanks again

Donna



Thursday, November 24, 2011

Comments & Reviews - St.John

Comments from a customer joined a trip on our MV Sai Mai  

"Dear Paul, Great trip. The diving was good. Enjoyed Andreas! My comments would be on the small stuff. Soft drinks in cans not bottles. 

Food quality was good, but I think more could have been made of the meal-times. Serve courses. Get adventurous. Eg. Green Papaya salad – some lite stuff during the day. Don’t skimp on the small stuff or detail. Kind regards St.John"

Tuesday, September 6, 2011

Comments & reviews - Chris



"Ingo,

Just a very brief note of thanks for the fantastic activities you organized for us during our recent trip to Thailand.  The four day trips you put together where mind blowing. 

Our Southern Phuket sightseeing trip (Elephant Trek, Kho Saam Haad, Cobra / Monkey shows, Wat Chalong, seafood lunch at Mudong Mueang, Big Buddha and Phromthep Cape) was a brilliant day and gave us all a really great insight into Phuket and it's very special culture. 

The day of diving and snorkeling around Koh Racha Yai was a fantastic day with the added bonus of seeing several sea turtles during the dives. The dive masters and crew on the boat were fantastic.

Our Phang Nga Bay tour was sensational. From pick up at our hotel through to drop off we were entertained by your guide and driver with their enthusiasm and knowledge.  The Long tail ride, visits to Koh Khao Phing Kan (James Bond Island), the Sea caves, Koh Panyee floating village, Koh Panak Serpent cave, lunch at Samchong Seafood Restaurant and Wat Sawan Kuha Temple (Reclining Buddha) was a very special day.

Finally the Speed boat cruise to Phi Phi Island (Maya Bay, Viking Caves, Monkey Beach, Koh Phi Phi & Khai Nok Island) was a great day as well.  The scenery is breath taking (as were the crowds).  We would recommend however that a more private alternative with a longer stay on Phi Phi Don might be an alternative to the tour we took.

We must also commend all of your guides and drivers for the polite, courteous, friendly & welcoming way in which they entertained, educated and informed us of the cultural significance and history of the various sites we visited.  You have a fantastic staff working for you who clearly know their business and Island.

Finally thank you for coming out on your family day to make our holiday so very special.  We appreciate all of the effort you put into making our trip so very memorable.

Since returning to Australia I have recommended you to several friends and colleagues who are venturing over to Thailand / Phuket over the next 12 months so hopefully they will give you a call. 

Again, thank you Ingo for such a fantastic week of activities.   

Chris from Australia"

Tuesday, August 23, 2011

Comments & reviews - Lucia


Lucia did several tours with Easy Day Thailand and had a great time ...


"It was my first time visiting Phuket from 15-17 August 2011. Traveling is my hobby and I am usually do it alone since my family are working in Jakarta, Indonesia. Knowing that it may complicated travel alone to Phuket at that time, I browsed internet and found EasyDayThailand can be solution for that. I contact Diego via Skype and he arranged in the best way so that I can travel from one place to another easily.


I shared my itinerary here:


Monday, 15 August 2011:


From Bangkok I took early morning flight to Phuket. After arrived, the driver was ready picking me up from Airport. From there we went to Chalong Temple to see the most famous temple in phuket






After that I visited Big Buddha as one of the island's most important and revered landmarks






I continued the journey to Promthep Cape as southernmost part of Phuket to see another view point of beautiful Phuket






From there, I checked in to Patong Beach Lodge Hotel, a budget class in strategic location and met Diego to clarify the final itinerary. Then I enjoyed sunbathing in Patong Beach by just walking 10 minutes from the hotel






Then I went back to hotel and spent my first amazing night by watching Phuket Fantasea as theme park with magic and cultural shows located in Kamala Beach. I got golden seat so that I can enjoy the best view from the show. It was amazing!




Tuesday, 15 August 2011:


On the second day, I spent almost one day in Phi – Phi island via group tour. We went there with speed boat from Chalong bay and took about one hour and 45 minutes to get to Phi Phi Island. First stop was to Maya bay then visited monkey. We had lunch at Phi Phi Don then one the way back to Phuket, we stopped at Koh Kai. I felt very happy during the journey with the groups so that I didn’t feel lonely J






On the second night, I watched Simon Cabaret which is quite near to hotel as a spectacular musical floor show performed by the world famous "ladyboys". It was great and funny performance. Four Thumbs Up!




Wednesday, 17 August 2011:


That was my last day in Phuket. But I enjoyed every single time especially on my first private trip to dream island, Phang Nga Bay. We dropped to Sam Chong pier where a local boat already waiting to take me to famous James Bond's island, Hong Island and other beautiful places around. The private guide was very nice and helpful. Fortunately we both like photography so we can discuss many things.






We back for lunch in Sam Chong Sea food where lunch has been organized for me. Seafood menu was really delicious so that I felt quite full. For the last shot, I visited the Sawan Kuha Temple as a cave temple with a large reclining Buddha statue inside.
















From there, I dropped to airport to go back to Jakarta. It was pleasure for me having EasyDayThailand arranging this first trip


Hopefully I can come back to Phuket as soon as possible, since I haven’t explore the other island especially snorkeling in Racha Yai


Thanks"



Saturday, August 20, 2011

Comments & reviews - Von & family

Von and her family and friends had a great time on our Phi Phi Island Ferry Tour

"Hi Ingo,


We are back in Singapore few days back. We had great fun with Phi Phi Cruiser. The VIP lounge is cozy.
Nice view of the islands, Fun at snorkeling and Great lunch. The free time is kind of short though, just managed to roam around the beach and dip ourselves in the clear sea water for a short while. But, we still HAD FUN!!!


Thanks for the great tour package. I'm sure to recommend to my friends/relatives if they are going to Phuket!


Regards
Von"




Wednesday, August 17, 2011

Comments & reviews - Alycen & friends

Alycen and friends had a great time on our Phang Nga Sightseeing Tour


"Hi Ingo,

I can enthusiastically confirm that my friends and I had a wonderful time exploring Phang Nga Bay. The tour was the highlight of our time in Phuket, and we all agreed that on our next visit to Thailand we'll be in touch again for another Easy Day tour!

Our guide, whose name is pronounced like but probably not spelled like "Oak," was also phenomenal. He provided lots of information about each area we visited and went out of his way to get good photographs for us of our group framed by the amazing scenery.

It truly was an easy day for us, and we'll definitely recommend you to friends and acquaintances!

Kind regards,
Alycen, Ian, and Elise
"





Wednesday, July 20, 2011

Comments & reviews - Sophie


Phi Phi Overnight trip with MV Sai Mai


"Hi Paul,

I still owe you some pics of the whale shark. I will be sending them over later on today. Thanks, we all had an awesome trip!! The boat was great, the food was absolutely amazing and Andreas was a great dive master, all the staff were really friendly. The dives were challenging but amazing. It was a short trip, but def exceeded our expectations :) we cannot wait to come back and do another trip.
Seeing a whale shark so close and getting to interact with it was a once in a life time experience. I have to admit i was a bit scared but looking back it was amazing!

Thank you so much for all your help organising. We will def recommend you to any of our friends and hope to come back soon :)

I went to Luang Prabang last year - loved it. Very relaxing and great food. Hope you enjoyed it.

You will hear from me later with the pics (Andreas really wanted them :)), thanks again for checking! :)

Regards,
Sophie"




Whale Shark next to MV Sai Mai

Snorkeling with "our" whale shark


Friday, June 17, 2011

Comments & reviews - Sandipan

"Dear Diego,

I was going to give you a mail but got stuck in my office work.

Truly, we have enjoyed a lot during our stay in Phuket and Phi Phi. The tour you have organized was awesome. I don't know when i will visit again but it is sure that when i will plan for the 2nd visit I will get in touch with you.

Thank you Diego for organizing such a wonderful trip.

Take care

Bye

Sandipan"


Friday, May 27, 2011

Comments & reviews - Sarah

We had a fantastic day on Raya Yai Island. We had ‘Crazy Eddie’ as our guide for the day and he was great. Managed to get the most beautiful blue skies on that day and we truly loved it, thanks for recommending it.

You never know, we may well be back to Phuket one day. Certainly I will recommend you to any friends that come over to Phuket. Particularly the Private tour we did to Phang Nga and the snorkeling tour. We did enjoy the safari day but really I thought it was ok for kids but not so much if it was just adults.

Sarah F


Thursday, February 17, 2011

Comments & reviews - Gerald

Hi Ingo,

Just wanted to let you know I'm back in Hong Kong now.

The Phi Phi day trip was great. Siam Sea Canoe and the tour leader Danny were excellent. No problems at all with the reservation.

Thanks again for the great service and will definitely book with you again the next time we're in Phuket

Cheers,
Gerald


Monday, February 14, 2011

Comments & reviews - Dimitrios

Dear Ingo,

Just a quick note to thank you and Diego for taking care of our bookings and excursions with such efficiency. We're going back to the UAE tomorrow to start planning our next trip to Phuket...

Happy New Year to you and your family; please relay our wishes to Diego.

We'll be in touch.

Best regards,

Dimitris

Thursday, February 10, 2011

Comments & Reviews - Maddi

Phang Nga Bay Sightseeing Tour and others....

Hello Ingo – I am back to the land of the living – I had a wonderful holiday thank you in Thailand and Australia. Below I have answered your questions in red. I would like to thank you and your team in making my stay in Thailand the best ever. Best wishes to you all. Regards Maddi

1. What attracted you to us originally? I found you through Jamie’s web site

2. Why did you book with us? Because you did everything to ensure I got the trips I wanted

3. Is there one thing that we could do better? No

4. Can you name one particular individual who has impressed you in our team? The Driver and Guide I had were superb

5. What would you say to someone who asked you about us? To definitely contact you to arrange their trips – you will be highly recommended

6. What is the one thing we should never stop doing? Cease Trading – you are needed for people like me that travel on their own



Comments & Reviews - James & Mark

Scuba Diving liveaboard trip to Similan with MV South Siam IV

Hi ingo
yeah back at work now!
we were very happy with the service provided at all stages of the trip. the boat was ideal and the staff were great. we thoroughly enjoyed the diving.
thanks very much for making the trip easy for us.
much appreciated.
cheers
james and mark.

Wednesday, January 26, 2011

Comments & Reviews - Michael & family

Phang Nga Bay & James Bond Island Tour

Hi Jamie. my family and i recently traveleed to Phuket and on your advice used Easy Day Thailand for the very trip you have blogged here. Ingo from EDT was awesome, couldnt do enough for us, in fact we ended up booking 3 other tours through him to make 4 in total out of an 11 day stay. the guide on the day, Jot, i hope this is how his name was spelt, was fantastic. always ready to help and answer questions, nothing was any trouble for him including being very hands on in helping with our very active 3yo son so my wife and i could sightsee or take pics etc and know we could take our eyes of him for a moment and that he was safe. the trip was excellent. James Bond island before the crowds, through the sea cave you mentioned, Koh Panyee (which i could have spent all day at taking pics) back to Samchong Seafood for lunch, a stop at a temple/monkey cave which the kids loved. and on the way back to our hotel a stop ff at a cashew nut factory which my wife and i loved and found fascinating. all in all a wonderful day out for our family. thanks for the recommendation. and just to add to the thanks... i also booked a scuba DSD trip through you at PhiPhi through Offspray Leisure. the trip was awesome. Sean and Eric from Offspray were great. so a big thanks for all your help. and even though we might not be making it back to Phuket for the next few years i will be continuing to read your blog with interest. cheers. Michael and family

Wednesday, December 22, 2010

Comments & Reviews - Phooi San

We had good time on Phi Phi Island with the arrangement thru your team. Thanks! ... Come across your name and some good reviews from blogs ... Lowest price and promptly response ... The sightseeing activity is a joke because the cruise just pass-by the Maya bay and such but never stop for longer period for us to look around. I definitely will not join the sightseeing activity for next visit but will save the tour fee and arrange for own sightseeing activity ... Ingo is very helpful during my communication and booking with your company ... Other than the sightseeing activity, I would said it was very pleasant trip for us and thanks for the great arrangement, so I'll tell people:"Just go ahead to book with Easy Day!" ... Prompt response. ;-)

Reviews & Comments - Andrew & Kylie

we found you through Jaimie's blog ... fast prompt reply to my emails ... The fast reply to my emails and the fantastic information you provided us ... Book with them!! They know their stuff!! ... Providing prompt, informative service.

Wednesday, November 24, 2010

Reviews & Comments - Peachie

I was researching things about Phuket when I've accidentally stumbled to Jamie Monk blogs and he recommends Easy Day Thailand on so many things, so I contacted you guys to see if Jamie is right :) ...

I feel comfortable right from the very start, when I sent an email and Ingo replied. I must say I made the right choice when I booked tours with Easy Day Thailand ...

To improve the elephant trekking. I enjoyed riding the elephant, but I've expected a jungle safari not just on the roads. (I can't blame the elephant though, he was very playful the whole time, and doesn't want to walk anymore :) )

I'm impressed with these two, Ingo and Yot (Phang Nga bay tour guide) ...

I've been recommending you to my friends since I got back from my vacation. And I must say, I'd definitely contact you guys if ever we are coming to Phuket again. ...

Easy Day Thailand is great now as it is, but of course everything has a room for improvements. Just keep improving for good and keep up the good work.

Monday, September 6, 2010

Reviews & Comments - Andy & Friends

6 September 2010

Dear Ingo and Diego,

On behalf of the group I'll like to say a big thank to Easy Day for being very accommodating and give us your utmost and personal service and we'll had a memorable trip at Phuket.

Definitely will recommend to friend when planning to Thailand for holiday.

With best regards.

Andy

Phuket Holiday