Showing posts with label customer review. Show all posts
Showing posts with label customer review. Show all posts

Thursday, June 21, 2012

Reviews - Lavinia

Comments after a Phuket Multi Adventure Safari & 2hr ATV



"Dear Francesco,

Thank you for your help with this tour. We had a great day!!

Kind Regards,

Lavinia"


Thursday, May 17, 2012

Reviews - Chris & Dot

Happy customer after Easy Day's Private Phang Nga Bay Tour

"Francesco, 

Private Phang Nga Bay tour via longtail boat with Easy Day ThailandWe both thought that we would write to let you know how much we enjoyed the day. Tee was the perfect guide and looked after us perfectly. I would appreciate it if you could let him know how much he 'made our day'. 

From the initial meeting to the end of the day, he did you proud and made our day memorable. 

We will certainly use you again and look froward to doing so. 

Best Regards, 

Chris and Dot"

Wednesday, May 16, 2012

Review - Shenal

Shenali went to Phi Phi Island with the Premium Day Trip of Royal Jet Cruiser 9...

"Hi Francesco! 

Just a small note to say thank you for your recommendation & help for us to attend the tour. It was a magnificent day! The tour catered well to our needs. 

Thanks again! We are sad to be leaving Phuket tomorrow but thankful for the clear blue skies on our last day :)

Kind Regards, 

Shenal"

Friday, May 11, 2012

Review - Anisa

"Dear francesco, 

Thanks for helping us organise the racha yai day trip. We had a great time! Weather was really good. 

Best wishes, 

Anis" 

Sunday, May 6, 2012

Reviews from Customer No. 1000 - Jennifer & Laurie

Easy Day Thailand had something special in mind for our customer 1000 - A free tour ....

And our "no. 1000" Jennifer & Laurie wanted to book our popular Phang Nga Bay sightseeing tour,  when we told them it's for free ....

First comment from Jenn ... "That's amazing! I've never had such good luck, or won anything! :) Thank you so much, and congrats on your business achievement!"

Comments after the tour:

"Francesco, Diego & T,

Thanks again we had a wonderful day..."


 Jennifer who is a professional photographer allowed us to use the pictures she took during the trip. Here a few examples...







Sunday, April 22, 2012

Reviews - Carolanne



"Hi Francesco


Just wanted to email and say how wonderful our guide Tee was :)


Please let him know that the tour to Phang Nga Bay was great and the service he and Eck the driver provided was exceptional. After we got back from the trip we had lunch at the restaurant which was great and the food was amazing-so much just for the 2 of us. Then he took us to a temple in the cave (sorry can't remember the name) and then was more than happy to take us to Phuket Town, Wat Chalong and the Big Buddha and even after all that he was still happy to take us to see the sunset if we wanted. We were pretty tired so declined. Both Tee and Eck were more than happy to go out of their way to ensure we had a great day.


We were so happy with his service we booked another trip on the Friday to Phi Phi islands and on his recommendation went on the Andaman Sea boat and the service again was very special. He came with us and ensured that the staff we encountered again went out of their way to make our day out superb.


I just wanted to let you and the management of Easy Day know what an asset he is to your company and to personally thank him once again for his superior service.


I would happily recommend your company to anyone wishing to tour while in Phuket.


Kind regards


Carolanne"

Sunday, April 8, 2012

Reviews - Jennifer

Ciao Francesco,

Racha was nice but WOW Bamboo Island was AMAZING!! I want to be stranded there, wish I could of had more time, we only got 40 mins there :)
Will definately get back there for sure! Hope you are well :)

Tuesday, April 3, 2012

Reviews - Kim

Kim & Jim enjoyed a Phuket Sightseeing Tour custom made by Easy Day....


"Thanks for the great day! We had a wonderful tour!
 
Kim"

Thursday, March 29, 2012

Reviews - Adrienne

"Hi Francesco,

I wanted to thank you and your staff for organizing a wonderful trip for us. IT WAS EXCELLENT!
it was our best summer event ever.

Thanks again and hope all is well with you and looking forward to coming and visiting your country soon!

Say hi to Mr. t and Mr. egg too...


regards,
adrienne , joan,jim,betz,erick, rj and phoebe =)
"

Wednesday, March 28, 2012

Reviews - Gail

Adriano
"Hi Easy Day Thailand,

I am writing to review on my photography workshop with Adriano Trapani on Friday February 17 and Saturday February 18, 2012.

I feel this was a informative workshop, giving the time frame we had to work with.

We firstly went through some of my photos in the morning, and Adriano critiqued the work in the context of his own photographic style.

We then discussed the composition of a photo, how to control exposure, focus and depth of field by changing the shutter speed, aperture and ISO settings.

He offered many specific useful suggestions which was then put into practice in our walk around Old Phuket Town in the afternoon.

The following morning we went to Kathu Waterfalls and Wat Chalong Temples.

We took my friend who was our model, and this allowed Adriano to show me how to utilise an external flash with a softbox on it as well as a normal flash with a remote, and how controlling the light and directing it where you want it will give more emphasis to the main point of interest.

In the afternoon we then went through the images that I had taken, and chose a few images that stood out and worked on them in photoshop.

Adriano showed me how to convert RAW files and how some simple tools in Photoshop can enhance pictures in post-production.

Overall, Adriano gave me the confidence I needed to pursue working in manual, as I have always photographed in auto.

I feel this workshop was extremely valuable, and highly recommend Adriano to those looking to improve all aspects of their photographic knowledge, and I am looking forward to working with Adriano when he visits Australia.

Gail Ciavarella,

Arabellafotoz"


Tuesday, March 27, 2012

Reviews - Henrik

Phuket Airport Transfers with Easy Day Thailand
"Dear Sri,
We were very satisfied with the trips we booked through Easy day. We have been to Thailand several times. It is not always a pleasure driving on the roads, with a driver who thinks he is a rally driver!! But your driver was so kind and drove very carefully. Cant remember his name, but give him our regards.
I will try to give you a comment on tripadvisor asap.
Best regards,
Henrik"

Monday, March 26, 2012

Reviews - Marcella

Dear Pornsri,

Good day to you - we had a fantastic time in Thailand - many thanks to Francesca who was very knowledgeable and ensured that we booked trips that would suite our family.

We loved our trip to Racha Yai and the staff where very professional and ensured that we had a good time. We also enjoyed our trip to Phang Nga Bay the scenery is spectacular - I do feel that your clients should be advised of the travelling time by road, my only suggestion would be that the tour guide should have been more knowledge on the areas visited. I would like to have had some detail on the area and the lime formation etc.

I would also like to commended your staff for always being on time for collection and ensuring that we got back to our hotels at the times specified it makes a big difference when you have been out all day.

Many thanks

Marcella

Thursday, February 9, 2012

Customer review - Larry from Canada

"Hi. 

Larry Johnston from Canada. 
Just wanted to say Thank you to everyone at Easy Day Thailand for all your help during my trip to Thailand and my stay at Phuket. Francesco was extremely helpful in organizing tours and accommodation

Had a fantastic trip and am looking forward to visiting Thailand again. 

Here are few pictures of the snow storm from 2 weeks ago. It was as cold as it looks. 

Thank you again. 
Larry. "

Saturday, January 28, 2012

Customer review - Janine

"Hi Francesco,

Thanks for all your help organising our tour at Island Safari. I just wanted to let you know that we both thoroughly enjoyed it.
Kind regards,
Janine "

Friday, January 6, 2012

Customer review - Claudia and Felipe, December 2011

Hello Francesco!

We had a great time at the beach, thank you for everything. Your work was really great! We had lunch with Diego and his wife today and it was really nice to get to know a little bit more about the Easy Day.

The tour to Phang Nga was perfect and the guide Oak very good, as well as the driver Sak.
Thank you so much!

 Best regards,

 Claudia and Felipe

  Return to Reviews and Comments

Friday, December 2, 2011

Comments & Reviews - Alexandra

Hello

Im writing to you guys because we used you guys in October and loved loved your service !!!!!!!   You definitely made our trip amazing !!! and your staff what can I say they were lovely !!!!!

I want to go back to Thailand in April Next year with agroup of about 10 of us!   And we were wanting to find a Villa or a house or something you could recommend for all of us to stay in, with a private pool kitchen etc. Something in Patong, we are all in our 20’s and going there to celebrate My Birthday.

We would also like to book all tours/transfers everything else we could possibly need through you guys & would love if you guys could help !!!!! Please !!! 

Thankyou, Hope to hear from you soon !!!!


 ________________________
Alexandra Sanchez
Client Services
eStrategy Group Pty Ltd


Wednesday, November 30, 2011

Comments & Reviews - Adrian

Hi All

Just want to say thanks for the fantastic service that my family and I received on our recent trip to Thailand!

Our transfers to and from the airport were on time and the gentleman that picked us up gave us a great insight into some of the attractions to see and do as well as pointing out various towns and scenery.

I will be sure to recommend your company to any of my friends and family travelling into Phuket in the future.

Cheers

Adrian Bryar
Category Manager
Sigma Pharmaceuticals Limited

Comments & Reviews - Shani

Comments from a customer that enjoyed our tour to Phi Phi Island
=) =) =)
Hi francesco

Thank you for organising our trips and making our holiday fantastic and hassle free I will be sure to put a good review on trip advisor and Jamie's blog
Can I just confirm our 2 airport transfers
Jo is for 7.30 pm tomorrow and mine for 12.00 midday on Tuesday 22md

Regards
Shani

Comments and Reviews - Jason

Hi,

I wanted to write and let you know we had such a great time on our tour with Oak to phang nga bay on 1 Oct.

Oak was great with the kids and we all had a few laughs together.
I also liked that it was a private tour and we were able to move from location to location at our own pace.I liked that the times you chose meants places were not overcrowded

You provided us a very great personalized service and a great guide. Please pass onto Oak our thanks.

It was one of the highlights of our time in Thailand

Thankyou.

From the Broadhurst family

Comments & Reviews - Damien

Reply to our Customer Satisfaction Survey:

1. What attracted you to us originally? - The service offered for the whole package including arranging the hotel stay
2. Why did you book with us? - Friendly service and prompt replies
3. Is there one thing that we could do better e.g. tours, staff, facilities? - NA
4. Can you name one particular individual who has impressed you in our team? - Diego
5. What would you say to someone who asked you about us? - Will recomend your services
6. What is the one thing we should never stop doing? - continous friendly service