Showing posts with label customer review. Show all posts
Showing posts with label customer review. Show all posts

Thursday, February 28, 2013

Reviews - Rossano e Michela

Caro Luca,
ti ringraziamo del tuo gentil pensiero.
 Viaggio un po’ turbolento causa brutto tempo e tempeste di Neve in Europa ma alla fine tutto ok.
Per quanto ci riguarda possiamo solo ringraziarvi di tutto Cuore per  il tempo che abbiamo trascorso assieme a te e alla tua dolce metà Penelope ( donna dolcissima )il nostro battesimo subacqueo non è stato solo positivo ma  fantastico, il tuo comportamento il tuo fare da come hai impostato il tutto già da subito, con una  copia di allievi fuori dalla norma…! possiamo solo complimentarti e ringraziarti, ci hai trascinato in un mondo nuovo stupendo da sogno come rinascere, quasi da prendersi a pugni e pesci in faccio per quello che si è perso  in tutti questi anni…! ( Lucaaaaaaa credici, ti invidiamo )
Un saluto e un abbraccio anche a Penelope ( vedi di tenertela stretta è stupenda)
Rossano e Michela

Monday, February 18, 2013

Reviews - Michael & Family

Great review from a loyal returning customer of Easy Day Thailand :-)
 
"Hello Diego,
 
how are you? i have to apologise because i have been meaning to send this email for a few months now.. unfortunately life kept getting in the way...but here goes...
 
as usual we had a wonderful trip to Phuket... our friends on their first time loved every minute of it too.. everything connected to EDT was as usual a wonderful experience. EDT ..and your.. high standard of service keeps us not only as a returning customer, but as one only too happy to give extremely positive reviews and recommendations to people who are planning trips to Phuket. 
 
From being met at the airport by friendly smiling faces, to the complimentary drinks you provided for us (which were extremely appreciated) in the van on our hotel transfer. the drivers and guides on the tours were excellent, only too happy to ensure we thoroughly enjoyed ourselves. it was just a pity that we did not get a chance to meet you and thank you in person. 
 
I cannot thank you enough for the flowers that you organised for my wife on our wedding anniversary, she was very surprised and suitably impressed. that truly was an awesome example of EDT's excellent attention to detail.
 
We are in the process of planning another trip back to Phuket in Sept/Oct this year, so i have no doubt that we will be in touch soon to start on some details. 
 
I have some friends going to Phuket (based on all the great things ive told them, and all my holiday pics they have seen) in August and i have told them about you and will be strongly suggesting when they plan that they sit down with me so i can help them plan a few tours etc that im sure you will be able to help them out with.
 
I am attaching a couple of pics so you can see the whole group that was there in 2012, and a pic just of my family so you can see who we are.
 
thanks for everything again.
 
Michael"
 

Sunday, February 10, 2013

Reviews - Jen & Eric

 Jen & Eric explored Bangkok with Easydaythailand's Tour Guide. 

"Sa-wat-dee-kah Francesco!

Getting a tour guide while in Bangkok was a brilliant idea. Thank you so much for that incredible recommendation!!:D


I didn't know who to tell, but Eric and I wanted the "powers that be" to know what a great job Pai does. Pai was an absolutely fantastic tour guide and such a gem to spend the day with!!:) We got to see/tour everything we hoped to and more. We also learned much about Buddhism and Thai culture thanks to Pai's knowledge and thoroughness. We had such a great time with her, Eric and I almost asked her to join us for dinner and drinks - she just felt like a friend by the end of the day!!:)


Hope you're well and looking forward to meeting you soon.:) 

Best,

Jen"

Tuesday, February 5, 2013

Reviews - Arianna

Scuba Diving Liveaboard to Similan Islands & Day tours to Phang Nga Bay

"La Thailandia è bellissima. Si mangia in modo fantastico e ha dei paesaggi meravigliosi. Phang Nga è affascinante da morire, sembra quasi di stare nella preistoria e ti aspetti che da un momento all'altro arrivi giù un uccello preistorico o qualche insetto gigante.
La crociera Pawara è stata meravigliosa. Il personale squisito e si mangiava davvero bene. Le immersioni saggiamente programmate in ordine di bellezza e tutte incantevoli.
Gorgonie gigantesche, spugne e coralli enormi, nuvole ma proprio nuvole intere di pesci. Mai visto tanti pesci tutti insieme in vita mia.
Le isole Similan sono stupende, non solo sott'acqua ma anche fuori. La spiaggia bianca, il mare di un celeste azzurro e trasparente.
Koh Thachai ..... che dire di Ko Tachai? L'immersione più bella della mia vita.
L'acqua era limpida con una buona visibilità.
"




Thursday, January 17, 2013

Reviews - Stephen



"Hi Francesco,

Just wanted to tell you how much I appreciate your help and last-minute request. We had a WONDERFUL time on both tours and today’s trip to Phi Phi was really a highlight as well. The guide Jams (sp?) was wonderful and really too care of us from start to finish.

We will definitely be recommending your tour agency to our friends in the Philippines/USA when they come down to Phuket. Hope to spend more time in the near future and this time give you a more advance notice and let you help us plan our trip better.

Blessings,
Stephen" 

Friday, January 4, 2013

Reviews - Brinda & OV

"Dear Diego,
 
As our first vacation together, we, OV and me could not have asked for more... A small memento from us for you and the team.
 
Season's Greetings and wishes for a Wonderful New Year!
 
Best Regards
Brinda and OV"

Season's Greetings and wishes for a Wonderful New Year to Easy Day Thailand


Wednesday, December 26, 2012

Reviews - Sriram

Phi Phi Island Hopper Tour - Phuket Tours booked with Easy Day ThailandTwo more happy customers, who enjoyed a Phi Phi Island Hopper Gold Tour and a Phang Nga Sea Canoe tour.


"Hi Francesco,

Me and my friend truly enjoyed the two trips that we booked with you.

I'm happy I choose the right person for taking care of our sightseeing trips.We will definitely recommend you for my friends who are coming in early next year...

And loads of thanks for giving us a great memories of Phuket n of course your tips for massage centre n food in Patong :-)

Regards,

Sriram"

Sunday, December 16, 2012

Reviews - Mark G.

"Pornsri,

Just wanted to thank you and everyone involved for helping make our Thailand trip so memorable. Francesco and Diego were great and so easy to organise everything with and our drivers and Tee were nothing short of amazing! I will be recommended your company to anyone going to Thailand and I actually got some cards off Francesco to give to my mum who has her own travel managers business and she will be passing them on to everyone who books any Thailand trips through her.

I have just posted a review on your Trip Advisor page as well.

Thanks again for everything.

Regards,
Mark G."




Wednesday, December 12, 2012

Reviews - Susan R.

Susan enjoyed a Private Phang Bay Sightseeing tour

"Dear Francesco,

We are so happy with our tour that your company provided yesterday! Everything went so well even though our ship arrived over an hour late. We are very impressed with your level of service and will certainly recommend you to everyone who is planning to visit this area of Thailand. All of your employees did an excellent job! It was great you could accommodate another couple at the last minute too. Exploring James Bond Island, paddling in the big cave, seeing the fishing village and all the gorgeous scenery was fabulous!! We will definitely return to Thailand and spend time there without having the constraints of a ship schedule.

Thank you again for making our day so special!

Sincerely,
Susan"


Tuesday, December 4, 2012

Reviews - Foong Yee

Phuket Island Sightseeing tour with Easy Day Thailand
"Hi Francesco,

Good day to you!


I'm writing this note to say a BIG thank you to you and our driver - Aek
Thanks for your arrangement.
Aek is so kind and helpful. Our family have a good time with him.
3D2N trip just too short for us :-)
We will definely re-visit Phuket again. Hopefully next year.
And I can bring my youngest too - she is turning 2 this August.

Thanks again for everthing.

Wish you and your team all the best!

regards,

Foong Yee"

Wednesday, November 14, 2012

Reviews - Kartika

Feedback from super happy customer who did 3x Phuket Island Tours for Sightseeing and Shopping


"Hi Francesco,

We are back in Bali already last Saturday and now back to the crazy busy schedule at the office. I would like to thank you to you for arranged an amazing full day tour and shopping. Special thanks to Mr. Eak who was very nice and patient, he got my gold rated for service. I definitely will recommend your travel agent to my guests ( I have tour & travel agent here in Bali second company after diving) and would like to comeback to Phuket again next year.

Take care and please send my regards to Mr. Eak from all of us here and from little Naia, she like to thank you to him that he brought his son DVD to entertain her during the tours.


Keep in touch
Kartika"


Tuesday, November 6, 2012

Reviews - Adriano Trapani guiding Dr. Alex Tattersall

Great review for Easy Day's Underwater Paparazzi Adriano Trapani, who acted as a private photo guide for Dr. Alex Tattersall on a Similan Island Liveaboard trip on board the The Junk.

"I was fortunate when I requested a private guide on a recent trip to the Similan islands that Adriano was available at this time. As an underwater photographer, I frequently need to request private guides as the one thing that is least conducive to getting good results is having to follow a group around with an overzealous dive master. Usually the private guides will show me a few interesting subjects but what made diving with Adriano different is that he himself is a talented photographer. This meant that he was able to not only find good subject matter but also understand when this subject matter was in potentially photogenic and accessible locations. This insider knowledge enabled me to maximise my photographic opportunities and I left Thailand with a very pleasing collection of images. I’d credit much of this to diving with Adriano. Many thanks!"






Wednesday, October 17, 2012

Reviews - Niall



 Phuket Photo shooting Workshop with Adriano Trapani

"I had a great time on location with Adriano shooting in Phuket. I would recommend his one on one tuition as his passion for photography is infectious! the support before and after the course has been very good, which is one less thing to worry about when planning your holiday/photography trip. 

Thanks again! 

Niall"

Monday, October 15, 2012

Reviews - Sobia

"Dear Diego

It was real pleasure booking tours with you. All the tours were spectacular. Thank you for your services. I will spread the word for Easy Day among my friends and family.

And once again our apologies to Francesco for prolonged waiting.


God Bless you.


Regards

Sobia"


Monday, October 1, 2012

Reviews - Warwick

Hi Diego,

I just wanted to say thank you very much for everything you and your team did for Nim and I. Our stay in Phuket was great and you guys really helped make it special.

We got all the visa paperwork done and our translation and certifications were correct. Nim is having her medical soon and then it is just waiting. Meanwhile she has another 3 month tourist visa so will be coming out to Australia in the next couple of weeks
Once again a very big thank you

Cheers 
 
Warwick

Tuesday, September 25, 2012

Reviews - Lemena

Lemena and family enjoyed a day in Phi Phi with our Phi Phi Premium Tour and a day discovering Phang Nga bay with Easy Day's Private Phang Nga Tour


"Dear Francesco/Diego,

Thanks for the tours. My family and I have enjoyed the trips organised by your tour company. We will definitely recommend your tours to friends and others who may inquire about trips to Phuket.

Best regards,


Lemena H."

Thursday, September 20, 2012

Reviews - Claire

"Dear Francesco,

Hows your holiday? Fully recharged? :)

Wish to thanks you very very much for the Phuket tour you arranged for us.
Great tour guide (Tee, Eak, and Sak)!
Great planning!
Great attitude and patience.

Also, I will like to say sorry for all the inconvenience and troubles caused during the trip. The group is quite big, so we end up with a lots of opinions.
so, even though there are agreements before, as time came by and opinions are seek from friends who came back from there, opinions started to build up. Hope you understand the situation.

Anyway, I personally do enjoy the trip very very very much!! and i loved your tourist guides. they are simply awesome.
filled me with information all the way.
and they do treat tourists as we are close friends.

Again, really thank you very much for everything arranged, and all the tolerance. Sorry if we offend you in any ways, and hope that you wont keep that in mind, for long.

Planning up a trip for my own family there, and i hope that you and your team will be willing to help us by then. :)

Regards,
Claire L."
 

Sunday, September 16, 2012

Reviews - Lennel

Lennel and family enjoyed a Phi Phi Premium tour

"Hello Francesco, 

Thanks for your email. Yeah, we made it to the Pier without issues, thanks to my iPhone and Google Maps, and of course your directions! 

Phuket Tours to Phi Phi Island
Phi Phi Premium Tour
The trip was awesome, we really enjoyed the Boat, we owned the air conditioned deck and it was awesome. Our Tour Guide James made the trip interesting too as he gave us tips and volunteered to take most of our family pictures. The only problem was there were a couple of Islands we didn't take off at, also we didn't see much of Maya Bay because the Boat was a bit fast when it passed by it. 

The Service btw was awesome, drinks, snacks, and even the sanitation of the premium deck was crisp! Can't complain. My wife and kid did enjoy it too. 

Also on our way back, we get the chance to watch a Movie that I missed to watch and thank God I was able too, on the Boat, heheh! All in all the trip was excellent. 

Though on our next visit, we will probably book something that will set our feet on to the Maya Bay's THE BEACH. hehe 

Anyway, Thanks again for the help Francesco. We will definitely contact you again on our next trip to Thailand, hopefully soon as my co-workers and I are planning to go to phuket sometime soon. Again, Thank you very much. PS. I will write a review sometime soon on TripAdvisor as promised. 

regards, Lennel"

Friday, September 7, 2012

Reviews - Ken S.

Hi Francesco,

Having recently returned from our stay in Phuket, I want to compliment you and your company for the very reliable service we received regarding return transfers from the airport to our hotel. Even though I made the booking well in advance there was absolutely no problem with us being met at the airport and picked up from the hotel. It certainly gave us a great deal of reassurance to know that we were in such reliable and capable hands.

Many thanks for the service which I will have no hesitation in recommending to friends.

Very best wishes for your continued prosperity.

Regards, Ken S.

Thursday, August 30, 2012

Reviews - Michelle

Sunset in Phuket Island, Thailand
Sunset Tour in Phuket
"Good Morning Francesco:

Hope that you are well.  It was great to meet you.
I have to tell you that we enjoyed Thailand and it was our favourite stop on our tour.
Tee was a absolutely wonderful guide.
I actually got sick when I arrived in Hong Kong - not sure what I ate along the way but it really set me back for 2 days.
But we were able to salvage a day in Hong Kong and see some sights.

Thank you again for your help.

I have friends that will be coming to Thailand in August for their 1st wedding anniversary so I told them about you and will forward your contact info to them
Their names are Lisa and Danny.  I think they want to do both Bangkok and Phuket and will be there for a week.

Have a great day.

Michelle"